I tried to register, but I get an error message (“Transaction cannot be processed”) and can't continue. Help!
Sometimes, certain credit card providers block transactions for your identity protection.
As our website is located in Canada, as a protection to their customers, certain USA Credit Card providers may block these transactions from taking place, and you may see the following error notice at the bottom of the registration page.
“Transaction cannot be processed”
This does not mean you do not have available funds on your card, it’s just a very good identity protection mechanism provided by your credit card provider. (Which is a good thing.)
You can do either of the following;
- Attempt to register with a different credit card.
- Select the “Check Out with PayPal” option. (You can still use your credit card this way, and you do not need to have a PayPal account, nor will a PayPal account be opened in your name. Just uses them as a Merchant Account.)
- You can contact us, and we can email an invoice to you. Please note: this option is still provided though a PayPal Merchant Account as well. So the above options apply again.
I have a Sponsorship Code, how do I use it?
On this page you will see a link that says “Click here to enter your discount code.” Click that link to open a field where you will enter the code given to you, and click “Apply”.
Next, enter in your information to begin creating your account on the site. (Select a username and password etc.)
Be sure to click the “I agree to the terms of service“, then click the “Submit and Confirm” button to complete your registration.
Now you are registered and can begin downloading!
Be sure to check your SMAM, or Junk Mail folder to ensure our response did not get flagged and sorted to that folder of your email program.